Detecting Fraud

The best detector of fraud and identity theft is you. Through proactive monitoring, you can look for unusual activities and act fast before there's damage. We recommend frequently reviewing your account activity online.

Why It's Important To Review Activity!
    Here are somebenefits to consider:
  • Over 50 percent of all identity fraud is first discovered by the victim.
  • The sooner fraud is detected, the lower the financial impact.
  • Customers who access their accounts online detect fraud and identity crime earlier than those who rely on mailed statements.
  • Customers who set up email alerts receive timely notification about important activity in their accounts, which can help identify fraud quickly.
  • Customers who choose to receive electronic statements instead of mailed statements reduce their risk of mail fraud.
Recognize fraud and identity theft!
It's important to learn how to recognize suspicious activities that may indicate possible fraud or identity theft. Fraud is an act that occurs when someone uses your account to make unauthorized purchases, usually when the account number or card has been stolen.
    The following may be signs of fraud:
  • If you did not receive an expected bill or statement by mail
  • If unexpected charges occurred on your account
  • If there are charges on your account from unrecognized vendors
  • If posted checks appear on your account significantly out of sequence
On the other hand, identity theft happens when a thief steals information such as your name, birth date or Social Security number to open credit cards, mortgages and other accounts without your knowledge.
    The following may be signs of identity theft:
  • If you find new accounts on your credit report that are not yours
  • If you receive credit cards that you didn't apply for
  • If you are denied credit or are offered less than favorable credit terms for no reason
  • If you get calls from creditors or debt collectors regarding merchandise or services that you did not buy
Check Your Credit Report Annually

How to request your report:
By monitoring your credit report, you can make sure that no one has opened bank accounts or applied and been approved for loans in your name using stolen information.

Nationwide consumer reporting companies will provide you with a free copy of your credit report once every 12 months by visiting www.annualcreditreport.com or by calling 1.877.322.8228.

You can also get an explanation of your rights from the Federal Trade Commission (FTC), the nation's consumer protection agency.
 
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