We strive to provide a level of service that exceeds the expectations of our clients and the realtors with whom they work. We understand that buying and financing a home is a very personal and sometimes stressful experience and we work to make the process work as smoothly as possible. We're always honored when our clients and colleagues have something nice to say about us.
Some words from our clients and colleagues –
"With over 32 years in the real estate business, I was more than pleasantly surprised with the service both my clients and I received from Rich Edwards during our real estate transactions together. Constant contact from Rich was the most pleasant part of our business together. Often the basics are overlooked, but not with Rich."
Realtor, Dawson Ford Garbee
"Bianca Allison has served both me and my client's lending needs for many years in the real estate mortgage field. When you are a "Realtor for Life" agent, the person taking care of the mortgage loans and processing is key. The ultimate goal is to make the client happy and to receive the repeat and referral business you work so hard to obtain. When Bianca is on the mortgage lending of a transaction, as a Realtor, I know all of the basis are covered and the end result is what we all strive for, satisfaction."
Realtor, Dawson Ford Garbee
"I was a bit skeptical on how smoothly the process for obtaining a mortgage would go given the fact my schedule is crazy due to working night shift. Kellie Hudson really did an excellent job working around it. Whenever I needed an update, she always responded in a timely and professional manner. She made the whole process smooth and stress free. I highly recommend Kellie and Bank of The James!"
Ben from Lynchburg
"From the first call to the short final closing date, Bianca Allison at Bank of the James Mortgage has been very friendly, helpful and worked hard on our long distance townhouse purchase.
Ken & Sue from Nebraska
"Moving to a new home can be an overwhelming and often daunting experience, especially when you have not done it in many years. Such was the case for my wife and I when we moved to Lynchburg after more than 30 years in Northern Virginia. Because of the thoroughly professional, knowledgeable and conscientious management skills of Rich Edwards and his diligent team of experts at Bank of the James Mortgage, our apprehensions and unease were quickly alleviated. Thank you for a smooth, trouble-free transition to the home of our dreams."
"I'm always impressed with the service that my clients receive when I work with Bianca Allison. She listens carefully to their needs and keeps me informed throughout the transaction. She responds to questions immediately and leaves no stone unturned. Bianca is really easy to work with, brings an unsurpassed level of integrity to mortgage lending and makes me shine as a Realtor."